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24Apr2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jln. Darusallam No.12, Medan, Indonesia, 20119

Grand Kanaya Hotel, a 3-star business hotel in Medan's commercial district, offers a ballroom for 1000 persons, 5 meeting rooms, beauty salon, mart, and lounge with free WiFi throughout.

Modern Room Amenities

140 air-conditioned rooms at Grand Kanaya Hotel feature flat-screen cable TVs, minibars, and tea/coffee facilities. Each room includes a private bathroom with shower and complimentary bottled water.

Asian Dining Options

Jeumpa Restaurant serves Asian cuisine through buffet and à la carte options, combining Western, Oriental, and Indonesian dishes. A bar/lounge provides drinks service.

Business Center Services

Business facilities include 5 meeting spaces and 24-hour security. The property provides concierge services, ATM access, and laundry facilities.

Central City Location

Grand Kanaya Hotel sits 21.5 miles from Kualanamu International Airport. Within 5 minutes' drive: Medan Mall and Rahmat International Wildlife Museum & Gallery.

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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center
Medan 1.4 mi
Airports
Kuala Namu International (kno) 20.0 mi
Train
Medan Train Station 1.9 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Smoking allowed in designated areas
  • Wi-Fi
  • Parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • ATM/Cash machine
  • Coffee shop

Services

  • Free airport shuttle
  • Car rental
  • Laundry
  • Tours/Ticket assistance

Dining

  • Restaurant

Business

  • Meeting/ Banquet facilities

Spa & Leisure

  • Leisure/ TV room

Room features

  • Ironing facilities
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Location

Jln. Darusallam No.12, Medan, Indonesia, 20119
Map view
Jln. Darusallam No.12, Medan, Indonesia, 20119
Nearby
Museums
Upside Down World Medan
3500 ft
Jl. Sei Bingai no. 1
Gallery Payung Teduh
3700 ft
Garden
Gajah Mada Park
3200 ft
Restaurants
The Summerbean Coffee & Dining
2300 ft
Jl. Gatot Subroto No.288 Sei Putih Tengah
SOWE Restaurants and Lounge
2500 ft
Jalan Gatot Subroto No. 144 D/E
Rumah Makan & Buffet Koki Minang
500 ft
Jl. Syailendra No.21 X Petisah Hulu
Brewer Coffee & Roastery
3500 ft
Sei Batang Hari No.14 Babura Sunggal
Dainang Restaurant
3300 ft
Jl. Sei Batanghari No. 17
Durian Ucok
3800 ft
Jl. KH. Wahid Hasyim
Bumbu Desa
3900 ft
Jl. Gajah Mada No. 35
Mie Udang Mei Mei
3400 ft
Jl. Cik Ditiro
Kito Art Cafe
3800 ft
Jl. K.H. Wahid Hasyim No.31 Medan Babura
Ayam Goreng Kalasan
4100 ft
Jln. Sultan Iskandar Muda no. 292-294

Reviews and Ratings

Feedback from previous guests about their experience.
80%
enjoyed the hotel and would happily return
8.0/10
Great
Rooms
5.0
Location
8.0
Service
7.0
Dining
7.5
Guest reviews
8.0/10
based on 5 reviews
7.4
7.4/10 based on 15 reviews
Drew
United States of America, February  2025
7.0/10

I recently stayed at this grand hotel, and while there were some nice touches, like the friendly service and the well-maintained facilities, the experience wasn't what I expected. The rooms were quite dated and dusty, which took away from the comfort I was hoping for. On the plus side, the dining options were reasonable and offered a few standout dishes, but they could definitely enhance the breakfast selection. Overall, the location is very convenient, but there's room for improvement in the room quality.

Rooms
5.0
The rooms looked run down with lots of dust, and it was tough to find a perfect temperature since it was too hot.
Service
7.0
The service was friendly enough, with staff being attentive and helpful, but it felt a little slow at times.
Location
8.0
The hotel has a convenient location, making it easy to explore nearby attractions.
Dining
7.0
Dining options were quite good compared to other hotels I've stayed at for a similar cost, and the homemade ice cream was a delightful treat.
Facilities
8.0
The pool area was well-maintained and enjoyable, adding to the overall experience.
Maurice
United States of America, December  2024
6.2/10

My stay at the hotel had its ups and downs. On one hand, the service was attentive and I appreciated the friendly atmosphere. However, the rooms left much to be desired—they were a bit too dusty and uncomfortably hot. The location was convenient, making it easy to get around. Overall, it’s a decent spot, but the rooms need some serious attention to make it more comfortable.

Rooms
5.0
The rooms looked quite run down and had a lot of dust, plus it was too hot during my stay.
Service
7.0
The staff were attentive and helpful, though not the quickest in service.
Location
8.0
The location is convenient, which made it easier to explore the area.
Dining
Facilities
6.0
Facilities were okay, but definitely could use some upgrading.
Josh
United States of America, November  2024
6.6/10

My stay at the hotel was a bit of a mixed bag. The rooms had a somewhat worn-out feel with noticeable dust, making it less inviting than I'd hoped. On the bright side, the staff was attentive and helpful throughout my stay. I also appreciated the free shuttle service to the airport. However, the overall experience was dampened by the lack of effective air conditioning. While the price was reasonable given the location, the room condition left something to be desired.

Rooms
5.0
The rooms looked run-down and had lots of dust, which made them feel uncomfortable and too hot.
Service
7.0
The service was friendly enough and the staff were attentive and helpful.
Location
8.0
The location was convenient, especially with the free airport shuttle.
Dining
Since there was no specific comment about dining, I’ll omit this section.
Facilities
7.0
The amenities were basic but did include a free airport shuttle service.
Casey
United States of America, November  2024
6.4/10

I had a mixed experience at the hotel. The location was quite convenient, with easy access to several attractions and amenities. The rooms, unfortunately, looked a bit run down and had a lot of dust, which was disappointing. On the upside, the service was attentive and helpful during my stay, which made a difference. Overall, while there were some highlights, the condition of the rooms was definitely a letdown.

Rooms
5.0
The rooms looked run down and had a lot of dust, making it less comfortable than I had hoped.
Service
7.0
The service was friendly and attentive, though it wasn’t the fastest.
Location
8.0
The location was convenient for getting around and exploring the area.
Dining
Facilities
John
United States of America, October  2024
6.6/10

I had a mixed experience at the hotel. While the staff was attentive and the amenities were decent, the rooms left a lot to be desired with dust and heat issues. The dining was surprisingly good compared to other places I’ve stayed, but the overall ambiance felt a bit run down. For the price, it felt like it could use some updates to truly shine.

Rooms
5.0
The rooms looked quite run down, with a lot of dust, and it was too hot during my stay.
Service
7.0
The staff was attentive and helpful, although the service wasn’t always the most expedient.
Location
8.0
The hotel is conveniently located, making it easy to get around.
Dining
8.0
Dining was quite good compared to other hotels I stayed at for a cheaper cost, especially the pasta.
Facilities
6.0
The amenities were decent, but nothing out of the ordinary.
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Rooms and Guests2 Guests, 1 Room